We regret to inform that Sun Palm Transport Group ceased operations on Wednesday 4 September, 2019.
For travellers who have current reservations in place with Sun Palm, transport is now available through the following companies:
T1 International Terminal:
Phone: 07 4183 1400
T2 Domestic Terminal:
Cairns Bus Charters
Phone: 07 4049 2255
For passengers who intended to travel with Sun Palm Transport and have not yet booked, there are a range of alternate transport options to and from Cairns Airport:
CairnsTaxis, Ride-Booking (Uber & Need a Ride) as well as other bus transfer and limousine companies including Excellence Coaches and Cairns Bus Charters.
For any passengers seeking further assistance regarding Sun Palm Transport Group, please contact:
Phone: 03 8636 3333
Reference: Sun Palm Transport Group
Pick up point
- You may pre-book your ticket, or turn up at the counter on the day. If arriving late at night, or early morning, it is recommended you contact your bus company prior to arrival at the airport.
- Whether pre-booked or walk up you will need to visit the terminal counter to collect your ticket for travel.
- Once you have collected your ticket for travel, follow the signage to the bus pick up points just outside the arrivals hall at both terminals.
Drivers should not approach you
It is against the law for drivers or their agents to approach you or to solicit a fare from you. With the exception of bookings made in the terminal at the Bus information counter all limousine and shuttle bus services must be pre-arranged. Cairns Airport works closely with the Department of Transport and Infrastructure to regulate this.
There are many bus and limousine services in the region which are licenced to operate from both Terminals at Cairns Airport.
Many accommodation providers in the region operate their own courtesy coach service to and from the airport. Contact them directly for more information.
Shuttle Bus Services
In addition to Sun Palm Transport shuttle service, there are also many bus companies in the region. These must be pre-booked prior to arrival at Cairns Airport.
A five-minute walk along a covered walkway connects T1 (International) and T2 (Domestic).
All operators conducting business on Cairns Airport property require a permit. For information on how to apply for a permit and loading areas permitted.
Drivers should not approach you
It is against the law for drivers or their agents to approach you or to solicit a fare from you. With the exception of bookings made in the terminal at the Sun Palm information counter all limousine and shuttle bus services must be pre-arranged. Cairns Airport works closely with the Department of Transport and Infrastructure.
Uber Pick Up Point:
There are dedicated ride-booking pick up zones at both T1 (International) and T2 (Domestic). Look for signs indicating Ride-Booking outside the terminals.
T1 International Terminal: Eastern end of terminal, just to the right of bus pick-up area.
T2 Domestic Terminal: Northern end of public pick-up lane.
1300 Ride Share Pick Up Point:
Pick up points for 1300 Ride Share service is as per below:
T1 International Terminal: Eastern Bus Bay (Arrivals)
T2 Domestic Terminal: Northern Bus Bay (Arrivals)